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As of February 6th 2017, The Mandt System is presenting our new approach to Mandt System® Certification training.
The training event now becomes a 4-day events with the Conceptual level to be completed on-line after the completion of the Relational and Technical portions of the training. If you have registered for the certification level Relational/Conceptual (RC) or Relational/Conceptual/Technical (RCT) you will be provided with the access information to complete your on-line Conceptual level training.
Autumn / Winter Tune up….
I recently read an article on things to do before fall and winter arrive. It was full of eminently sensible tips for keeping your gutters clear, making sure your winter wood supply, fuel etc.. is ordered and checking on obvious draft zones etc.…
It occurred to me that the idea of a seasonal attention for our relationships would not be a bad idea also. Knowing that ‘cold times’ come to all relationships on occasion,
Over the years, I have had the privilege to mentor others professionally and personally. I have also been mentored by others. The last couple weeks I have had the opportunity to be reminded of how important the process of mentoring is to personal and professional development. The development is not only for the person being mentored but also the person doing the mentoring. I have written several blogs over the years about mentoring but usually from the lens of choosing a mentor and being mentored,
My Godson, Elijah, is totally adorable. I mean, TOTALLY ADORABLE. His grin warms my heart and his little voice is like music to my ears. I love spending time with him. I love it when he puts his little hand in mine. I love it when he tells me “I love you.” I sometimes love playing card with him.
I say sometimes, because Elijah struggles a great deal when he does not win (as most kids do).
We can help you and your organization reduce, if not eliminate, workplace violence by learning how to “support people, not just their behaviours”™. To do this, organizations must first build a healthy relationship between and among all the stakeholders in an organization.
Thank you for your interest in The Mandt System®, the most experienced organisation in the world at reducing and ultimately eliminating violence in the workplace. As a company, we see ourselves as partners, not just vendors, with organisations who want to utilize the most comprehensive training programme available to do more than anger management or crisis prevention. Since 1975 we have helped organisations such as yours to lay the foundations upon which human services can be delivered and received, and that foundation is the relationships between the people in the workplace.
The concept of Workplace Incivility (WPI) is helpful to understanding and preventing Workplace Violence (WPV). When staff are “rude, discourteous, and display a lack of regard for others” (Anderson and Pearson, 1999) they are engaging in WPI. Organisations have a responsibility to address this behaviour, but often do not, and as a result, WPI continues and often becomes violent. It is at this point that organisations look for “the bad apple” without understanding that the barrel needs to be cleaned first. (Bowie, 2010).
The unique strengths and challenges of the Australian human service system has proven to be a good fit with The Mandt System® and all we teach. Our approach to non-coercive behaviour change has fully met, and in many cases exceeded, the standards of the Office of the Senior Practitioner in Victoria, the Australian Psychological Society’s guidelines to reduce the need for restrictive practices in the disability sector, the National Consumer Carer Forum “Statement on Seclusion and Restraint in Mental Health Services” and the Restrictive Practices Act.
For over 50 years, we have known that the ways staff treat each other have a direct impact on the behaviour of individuals served. The relational violence between staff is often the catalyst for the aggressive behaviour of clients, resident, patients and students. We can help you and your organisation reduce, if not eliminate, workplace violence by learning how to “support people, not just their behaviours”™. While the concept of workplace violence focuses on staff, it also harms individuals served. Decreasing WPV increases everyone’s safety!